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Friday, 12 March, 2010

No Doggie Bags
(with comments)

Kind of odd: Restaurant: We Don't Charge Enough For This Food, So You Can't Have A Doggie Bag.

If you order food, should you be able to take the uneaten portion home with you? Sure, you can't take home a box full of roast beef and shrimp from an all-you-can eat buffet, but can you take home half of a cheeseburger from a chain restaurant? Jennifer writes that the staff at the McCormick and Schmick's that she visited recently don't seem to think so. Her boyfriend wasn't allowed to take the uneaten portion of his burger and fries home because it was purchased during happy hour, at happy hour prices.

The manager explains why they throw perfectly good food in the garbage, rather than let you take it home:

With the extremely low prices we offer on our Happy Hour Food (our 8oz burgers & fries are less than half the price of the same item at a fast food restaurant and much higher quality) we immediately have people ordering a great many items that they have no intention of finishing at the restaurant. As the items offered are not a profit center for us this does not benefit the restaurant and can actually hurt it.


Permalink | Posted in Food & Drink |
  1. By Bisbonian. Comment posted 12-Mar-2010 @12:09pm:
    So, market Happy Hour prices to get people to come into your restaurant...and then p*** them off. Good idea.
  2. By scot. Comment posted 12-Mar-2010 @12:35pm:
    Sounds like a reasonable store policy to me. I could see happening just what the store manager explains. There are always a few that ruin it for everybody (usually libs). Did you know that it's all right to shoplift as long as you shoplift from WalMart?
  3. By NoHelp. Comment posted 12-Mar-2010 @12:35pm:
    Bisbonian is right.

    This seems to be their marketing plan: "we sell food at a loss to get people to come in and buy overpriced drinks." So if people use the place as a carryout, the marketing plan fails. But so what? When a store advertises a "loss leader" to get customers in, they have to let customers buy just discounted item even if they hoped the customer buys other stuff, too. Seems to me that the restaurant ought to have the same risk.

    So how much money can they save by this policy, and how many customers do they lose?
  4. By J-W #656. Comment posted 12-Mar-2010 @12:38pm:
    I can see why they wouldn't allow multiple items to be purchased for carryout during Happy Hour, but if a customer orders only ONE item he should be able to take home the uneaten part.
  5. By Minderbinder. Comment posted 12-Mar-2010 @01:06pm:
    "Limit: 2 per customer" is how the stores do it. Personally I'd give the food away but not allow any takeouts - that's the way the old saloons used to do it, hence the term "no free lunch" because they made it back on the drinks.

    We had a great Mc & Schmick's here in Portland which I think was their premier location, upscale, very popular. One day a year or two ago it just closed. (PDX has a history of popular restaurants tanking for no apparent reason.)

    P.S. scot, I see you're still an idiot. How's that working out for you?
  6. By scot. Comment posted 12-Mar-2010 @01:09pm:
    So what if I order five items and take a bite out of each? Do I get to take it all home? I'll just start showing up at happy hour every day and stocking up for the week.
  7. By scot. Comment posted 12-Mar-2010 @01:12pm:
    MB, stop it. You're damaging my self-esteem.
  8. By choiceweb. Comment posted 12-Mar-2010 @01:13pm:
    I guess you could bring your own ziplock bag.

    The manager's justification is odd. It's not like they can reserve half a hamburger and a few preplated fries. Guess he doesn't get the concept of loss leaders.
  9. By scot. Comment posted 12-Mar-2010 @01:34pm:
    Heard of a woman once at a wedding reception with a large purse containing plastic grocery bag. She was dumping reception food into it. Probably a wive's tale or something from Hoffman's "Steal this Book".
  10. By Minderbinder. Comment posted 12-Mar-2010 @01:36pm:
    Nothing personal scot, your head popped up and I took a shot. I'll try to grab the gun with the orange tip next time.
  11. By another larry. Comment posted 12-Mar-2010 @02:03pm:
    The one in Sacramento doesn't do that. This policy must due to scot stealing foods from them.
  12. By wickershaw. Comment posted 12-Mar-2010 @02:12pm:
    Seems to me that if you bought it you own it but I don't think the restaurant has any obligation to help you take it away i.e. give you a box or a bag.
  13. By Woof Woof. Comment posted 12-Mar-2010 @02:22pm:
    By scot.

    I'll just start showing up at happy hour

    As soon as you show up it's no longer happy hour.
  14. By Mr. Pointer Outer. Comment posted 12-Mar-2010 @03:55pm:
    I was totally in the manager's corner on this one
    and then he went and said "profit center" .
  15. By deaudonnee@att.net. Comment posted 12-Mar-2010 @05:09pm:
    Interesting comment in Dear Abby or whoever this morning about this sort of thing but it was taking place in an office and the gal involved was actually always being the first one in line and taking more than half the food being brought in by people who worked there and who shared with others. The "gal" was actually telling people that she was taking it home for her family.
  16. By J-W #656. Comment posted 12-Mar-2010 @05:27pm:
    I read that too deaudonnee -- kinda funny!

    But sad in a way when people don't seem to get the concept of sharing. Guess I was lucky to be born into a large family where we were taught that at a young age. Now when I see people being greedy, I just feel sorry for them.

    And most of the time I just let em do their thing and figure it's too late.
  17. By wally the duck. Comment posted 12-Mar-2010 @06:03pm:
    I'm guessing that manager is not a 'profit center', either.
  18. By Savannah. Comment posted 12-Mar-2010 @06:08pm:
    I was in a hotel once near Newport Beach, CA for 30 days during a move. My son was about 6 at the time. He wasn't feeling well enough to go out, so I went to a restaurant next door (our family of 6 had been eating most meals there for two weeks) and ordered a kids meal 'to go' for him. The restaurant manager refused to sell it to me, explaining that he had no way of being assured that it would be a child consuming the meal. The restaurant lost our business for the additional two weeks...total loss of over 200 meals not sold, nit picking over one $3.00 kids meal.
  19. By Klaus. Comment posted 12-Mar-2010 @06:35pm:
    Whickershaw made the right point. Once you bought it - it's yours. Every argument beyond that just does not really work.
  20. By J-W #656. Comment posted 12-Mar-2010 @06:44pm:
    wow Savannah! Thought about stuff like that too, for instance, can you prove you're old enough for senior discount LOL?
  21. By J-W #656. Comment posted 12-Mar-2010 @06:48pm:
    No Klaus the argument is that they wouldn't give you the proper take-home container for your leftovers -- of course it's yours, but you don't want to put a half-burger into your purse --- LOL
  22. By McGruff. Comment posted 12-Mar-2010 @07:35pm:
    when people don't seem to get the concept of sharing.

    In wingnut world that's a virtue.

    Once you bought it - it's yours.

    Microsoft doesn't seem to think so.
  23. By Ray Trygstad. Comment posted 12-Mar-2010 @09:00pm:
    Hey McGruff, you don't license food. The law is soundly on the side of the customer in this case. Once you have bought it, it's your's. The establishment is under no obligation to help you with that, but they can't stop you from doing it on your own. Disclaimer: I am not a lawyer nor do I play one on TV.
  24. By Evil Klown. Comment posted 13-Mar-2010 @02:42am:
    McGruff: when people don't seem to get the concept of sharing.

    Uh, don't you mean "forced sharing?" Is forced sharing virtuous?
  25. By wally the duck. Comment posted 13-Mar-2010 @10:23am:
    Is forced sharing virtuous?

    It can be just. Is justice a virtue?
  26. By Lassie. Comment posted 13-Mar-2010 @11:52am:
    Hey McGruff, you don't license food.

    The MBA's are working on it!
  27. By decibelcat. Comment posted 13-Mar-2010 @12:48pm:
    Hey McGruff, you don't license food.

    You do if you are Monsanto.
  28. By Evil Klown. Comment posted 13-Mar-2010 @01:23pm:
    wally the duck: It can be just.

    I disagree.
  29. By LJW. Comment posted 13-Mar-2010 @03:00pm:
    I have not eaten there (because it has such poor service reviews) but I have heard Serendipity in NYC does not allow doggie bags because they say "it comprimises the integrity of the meal." and they find that unacceptable.
  30. By wally the duck. Comment posted 13-Mar-2010 @05:01pm:
    You and Marie Antionette.
  31. By wally the duck. Comment posted 13-Mar-2010 @05:09pm:
    If I had to do that over again, I'd spell it Marie Antoinette.
  32. By Evil Klown. Comment posted 14-Mar-2010 @03:44am:
    You and Marie Antoinette.

    On the contrary. She (and her hubby) were ALL ABOUT forced sharing ... for OTHER people.
  33. By Dr. Spammy. Comment posted 14-Mar-2010 @06:47am:
    I say they should call PETA. Obviously the restaurant wants the patron's dog to starve to death.
  34. By don. Comment posted 14-Mar-2010 @11:15am:
    The doggy bag concept has always been unfair to cats.
  35. By jay wallker. Comment posted 23-Mar-2010 @04:05pm:
    Maybe the cheapskate is eating the leftovers off the plate him/himself!
  36. By jay wallker. Comment posted 23-Mar-2010 @04:06pm:
    That was supposed to read him/herself
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